We are lucky to have a highly qualified and dedicated team here at The Dower House Surgery. They work to strict policies and protocols under the direction of the Partners. As with the rest of the NHS we have a Zero Tolerance policy towards any abuse or threatening behaviour towards them we will not hesitate to prosecute.
|Mr Peter Arrow-Smith (m)|
Peter has been a manager in the NHS for the last 15 years prior to that he was a Medic in the RAF. He brings a wealth of knowledge to the practice and is responsible for the day to day running of the business.
|Dawn Attrill (f)|
Dawn is our Operations Manager she is responsible for the day to day running of the practice including the appointment system and manning levels. Dawn has worked in the practice for a long time working her way up through the ranks. she has a vast experience of the practice and patient care.
|Mrs Joanna Adams (f)|
Joanna is our Finance Manager ensuring that the practice stays profitable and that all bills are paid on time. Joanna has been with the practice for a number of years.
The surgery employs three full-time and seven part-time receptionists. They are your first contact with the surgery and are there to help you with your needs.
The more information you can give them, the more they will be able to help you. They are bound by the same rules of confidentiality as doctors and nurses.